Privacy policy

UCS Projects (“UCS”, “we”, “us”) is a design and construction firm at T 308, S9 Landmark, Near UCO Bank, Hanuman Tekri, Palanpur, Banaskantha, Gujarat 385001. We decide how the personal data you share through this website is used, and we are responsible for it. You can reach us at info@ucsprojects.in or +91 70414 02375.

• Details you give us in the enquiry, callback, site-visit and estimate forms: your name, phone number, email (optional), project location, type, size, timeline, budget and any message or drawing you attach.
• How you found us: the page you sent the form from and, if present, the campaign tags in the link you followed (UTM parameters).
• Technical details sent with each form: your IP address, the approximate location it suggests (city, state and country, which may not be exact), and your browser and device type. We use these to stop spam and to understand where enquiries come from.
• Usage data, when analytics is switched on: pages viewed, time on page, device type and approximate location, collected by Google Analytics using cookies, with IP addresses anonymised.

• To reply to your enquiry, call you back, arrange a site visit or prepare an estimate.
• To keep a record of enquiries so we can follow up properly.
• To protect the website and our forms from spam and misuse.
• To understand which pages are useful and improve the website.

By submitting a form you consent to us using your details for the purposes above. You can withdraw consent at any time by emailing info@ucsprojects.in; we will then stop contacting you and delete your details, unless we must keep them for a contract or by law.

We never sell or rent your data. We use a small number of service providers who act only on our instructions:

• an email delivery service, which sends form submissions to our inbox;
• Google Workspace (Google Sheets), where we keep our enquiry records;
• Cloudflare Turnstile, which checks that a form is sent by a person and not a bot;
• Google Analytics, which counts visits;
• Vercel, which hosts the website.

Some of these providers store data outside India. We may also share data where the law requires it, for example with a court or government authority.

If you message us on WhatsApp or call us, your number and messages are handled by WhatsApp or your phone provider under their own policies. The website only pre-fills the first message for you; nothing is sent until you press send.

Enquiries that do not become projects are deleted within 24 months. Details of clients we work with are kept for as long as project, tax and legal records must be kept.

The site is served only over HTTPS. Access to enquiry records is limited to the UCS team members who need them, and accounts are protected by passwords and two-step verification. No system is completely secure, but if a breach affecting your data occurs we will inform you and the Data Protection Board of India as the law requires.

You can ask to see a summary of the personal data we hold about you, correct or update it, have it deleted, or name someone to exercise these rights on your behalf. Write to info@ucsprojects.in; we will reply within 30 days.

This website is meant for adults planning construction work. We do not knowingly collect data from anyone under 18.

The site remembers your light or dark theme choice in your browser. When analytics is switched on, Google Analytics sets cookies to count visits. You can block or delete cookies in your browser settings; the site still works without them.

For any question or complaint about your data, contact our grievance officer at info@ucsprojects.in or +91 70414 02375, T 308, S9 Landmark, Near UCO Bank, Hanuman Tekri, Palanpur, Banaskantha, Gujarat 385001. If you are not satisfied with our reply, you may complain to the Data Protection Board of India.

We will update this page if the way we handle data changes. The date at the top shows the latest version.